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System Requirements

iPad

Available on:

  • iPad Air (all models)
  • iPad Pro (all models)
  • iPad (2017 or newer)
  • iPad mini 4

OS:

  • iOS 11 or later

Supported accessories:

  • Apple Pencil
  • Keyboard

AR Mode:

  • iPad Pro (all models)
  • iPad (2017 or newer)

Mac

Available on:

  • MacBook (Late 2009 or newer)
  • MacBook Pro (Mid 2010 or newer)
  • MacBook Air (Late 2010 or newer)
  • Mac mini (Mid 2010 or newer)
  • iMac (Late 2009 or newer)
  • Mac Pro (Mid 2010 or newer)

OS:

  • macOS 10.12 or later

Hardware:

  • 64-bit processor

Windows

OS:

  • Windows 10 (version 1607, build 14393 or later)

Minimum hardware:

  • Architecture: x86
  • DirectX: DirectX 12 API, Hardware Feature Level 11
  • Memory: 3GB
  • Processor: Intel Core i3, Intel Atom x5

Recommended hardware:

  • Architecture: x86
  • DirectX: DirectX 12 API, Hardware Feature Level 11
  • Memory: 4GB
  • Touch: Integrated Touch
  • Camera: Integrated Camera
  • Processor: Intel Core i5, Intel Core i7
  • Graphics: ATI Radeon HD 5750, Intel(R) HD Graphics 4000, Intel(R) HD Graphics 5500, Intel(R) HD Graphics 520, AMD Radeon HD 6700M Series

Supported accessories:

  • Microsoft Surface Dial
  • Microsoft Surface Pen

iPhone

Available on:

  • iPhone 5S or newer

OS:

  • iOS 11 or later

AR Mode:

  • iPhone 6S or newer

Android

System:

  • Compatible with Android devices on Android 7.0 (Nougat) or later.

Minimum hardware:

  • Memory: 2GB
  • System storage: 16GB

Recommended hardware:

  • Memory: 3GB
  • System storage: 32GB

AR Mode

Setup Guide

Get set up with Complete Heart

  1. Get Complete Heart on your Store

    Once you have purchased access to Complete Heart for the devices you need, download the app to your device from the relevant store. On iPad, visit the S. On Mac, visit the Mac S.
  2. Open the app

    When Complete Heart has completed downloading it, open it by selecting the app icon on your device. If this is your first time using the app, we recommend watching the 'Getting Started' video that will appear in the centre of the screen. Open Complete Heart
  3. Log in to your account

    To access content available through your purchase, log in to your account. To do this, select 'Profile' from the main menu on the right-hand side of the screen, and select 'Login' from the overlay that appears. Login Login
  4. Access your new features

    All the features included in the upgrade purchase will be accessible to you. Enjoy exploring the heart with the models and systems, and transform your learning with Courses, Screens, and Recordings! New features

Need help using Complete Heart?

Visit our support section for tutorials covering all the features included in the app, and FAQs for troubleshooting help. View Support