Your iPad or iPhone app is crashing/freezing on my device!

First, close the app and restart your device! It works wonders!

Still having problems? It sounds like the app may have become corrupted during the download process. A delete and reinstall usually solves corrupted downloads.

  1. Press and hold the app’s icon until the “x” appears. Tap the “x” and confirm to delete.
  2. Press the Home button to return home.
  3. Open the App Store, sign in with your Apple ID, and navigate to our app. Select Download.

*(Don’t worry, Apple will not charge you twice for an app already purchased with your Apple ID)