Frequently Asked Questions

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Features

Can I annotate on the selected Pathology and Procedure animations?

Yes, you can draw on animations. Pause the animation, annotate and then hit play. All annotations automatically save to your Summary.

Can I included my own, personalized content in addition to the provided reading material?

Yes. When in the Info tab, tap the + Create File button to go to your Dashboard. Tap on +Create new Reading Material. Then enter your document title, choose a region to associate it with, and start to add your own sections and content. You can also access this feature directly from the Dashboard by tapping on the Reading Materials tab.

Technical

How do I import patient-specific information or images?

While working on the Anatomy portion of the Consultation, select the Image tool (bottom row); take a picture of the patient-specific content desired (Xray, MRI, CT, Patient’s anatomy, etc.); or choose from images already stored on the iPad. Relate the injury to the imported image with the Draw tool.

Do I have to be connected to Wifi to create a Consultation and send it to my patient?

No and yes. You don’t need Wifi to use the app and create a Consultation. However, to send a consultation via email, you will need to be connected to the internet.

How do I access my online Dashboard?

Tap the drop-down arrow in the top right corner of the Choose Body Region screen; tap My Account; under “My Consultations”, tap “View in Browser”. A secure webpage will open up – this is your personalised online Dashboard; bookmark this page and for future use.

Troubleshooting

How do I show my patient their injury?

Select the anatomical region relevant to their injury; then the appropriate anatomical screen (right side); then the appropriate tool (bottom row) — Cut, Fracture, Spur, Draw — to annotate the injury. Tap the Back-Arrow (top left) to go back one step. Tap out of the selected tool once complete.

How do I move forward to select the appropriate Pathology animation?

From Anatomy tab, select “Pathology” from the menu along the top of your screen. Smart technology will auto-populate relevant Pathology animations specific to the injury you annotated previously on the Anatomy screen. Select the appropriate Pathology animation.

How do I move forward to select the appropriate Procedure animation?

From Pathology tab, select “Pathology” from the menu along the top of your screen. Smart technology will auto-populate relevant Procedure animations specific to the pathology animation you chose previously on the Pathology screen. Select the appropriate Procedure animation.

How do I choose my desired Reading Material?

From Pathology tab, select “Info” from the menu along the top of your screen. Smart technology will auto-populate relevant Reading Material specific to the pathology and procedure animations you chose previously. To add to your Summary, tap on the grey circle in the top right of the item – the circle will turn green with a tick. You can also view the contents of any reading material item by tapping ‘Preview Text’.

Still have questions?

If none of the above have answered your question, please feel free to contact us and our customer service team will be only too happy to help.

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