Frequently Asked Questions
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How many systems are included in Complete Anatomy?
Does Complete Anatomy include male and female models?
What is the difference between Complete Anatomy and Essential Anatomy?
Can I export content, such as images, from Complete Anatomy?
How do I access the Curriculum Manager feature?
Should I choose the Regional or Systemic Undergraduate Course?
I cannot use the Cut Tool on organs.
How do I access the full female model?
What are the Mac keyboard shortcuts for Complete Anatomy?
How can I turn off the beating heart?
How can I change the color scheme of the app?
Can I use Complete Anatomy for iPhone or for Android without using Complete Anatomy 2018 on another platform?
What is different between the iPhone and iPad versions of Complete Anatomy?
I have not used the iPhone version before, but cannot access the free trial.
How much does Complete Anatomy cost?
Do you offer discounts for volume purchasing for universities, organisations etc.?
Is Complete Anatomy a one-time purchase?
If I purchase the iPad version can I access on my iPhone / Mac / Windows / Android for free (and vice versa)?
For access cross-platform, purchase one of our subscription options, available in Complete Anatomy 2019, which unlocks Complete Anatomy 2018 and 2019 on all platforms. Read more about the features of a subscription here.
Alternatively, with the purchase of an Upgrade in Complete Anatomy 2018, or an Individual License in Complete Anatomy 2019, you are offered a discount on additional individual platforms. Read more about our Cross-Platform Discount here.
How do I turn off the auto-renewal of my license?
If you purchased on any app store, then you need to go to your app store to turn off auto-renew.
Do you offer student discounts?
How do I cancel my trial?
Do I need an internet connection to use Complete Anatomy?
You will need an internet connection initially to log in and sync all of the cloud based content (Screens, Recordings, Quizzes and Lectures). However, once synced, you can use the app offline and your created content will sync to the cloud next time your device is online.
Do you have a Windows version of Complete Anatomy?
Do you have an Android version of Complete Anatomy?
How many devices can I access Complete Anatomy on?
What devices are compatible with AR?
Will Complete Anatomy for Android run on my tablet?
Help! I’ve paid for the in-app upgrade but I still cannot access Complete Anatomy’s premium content!
Help! I can only view Complete Anatomy in Landscape mode!
Curriculum Manager: I am unable to edit my Lectures.
Still have questions?
If none of the above have answered your question, please feel free to contact us and our customer service team will be only too happy to help.CONTACT US